Welcome to Grabika (“Company,” “we,” “us,” “our”). These Terms and Conditions (hereafter referred to as “Terms”) outline the rules, regulations, and binding agreements governing your use of our website, purchase of products, and all services provided by Grabika.<\/p>\n\n\n\n
By accessing and using the Grabika website, placing an order, or making a purchase, you acknowledge that you have read, understood, and unconditionally accept all the terms, conditions, and notices contained herein. Your continued use of our website and services constitutes your agreement to these Terms. If you do not agree to any part of these Terms, you should not use our website or purchase our products.<\/p>\n\n\n\n
Grabika reserves the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of our website following any modifications indicates your acceptance of the updated Terms.<\/p>\n\n\n\n
All product descriptions, images, specifications, and pricing information displayed on our website are provided in good faith and are accurate to the best of our knowledge. However, we do not warrant that all product details are error-free or completely accurate. We reserve the right to correct any errors, inaccuracies, or omissions without notification.<\/p>\n\n\n\n
Products displayed on our website may vary slightly from actual products due to manufacturing tolerances, color reproduction limitations, and individual variations in materials.<\/p>\n\n\n\n
All orders placed through our website constitute an offer to purchase products on the terms and conditions stated herein. Your order is acknowledged and accepted only upon receipt and confirmation from Grabika. Receipt of your order does not guarantee availability of the requested product.<\/p>\n\n\n\n
Upon successful placement of your order, you will receive an order confirmation email containing your order number, itemized list of products, order total, shipping address, and estimated delivery timeline. This confirmation does not constitute acceptance of your order by Grabika.<\/p>\n\n\n\n
Grabika reserves the right to refuse, cancel, or modify any order at its sole discretion, including orders that appear to be erroneous or fraudulent, or orders that violate these Terms.<\/p>\n\n\n\n
All products are subject to availability. In the event that any ordered product becomes unavailable, we will notify you immediately and offer alternative options or a full refund of the applicable product amount.<\/p>\n\n\n\n
All prices displayed on our website are in Indian Rupees (INR) and include applicable Goods and Services Tax (GST) unless otherwise specified. Prices are subject to change without notice, and are valid only at the time of order confirmation.<\/p>\n\n\n\n
We reserve the right to modify prices at any time. Price changes will not affect orders already confirmed and paid for by the customer.<\/p>\n\n\n\n
Grabika accepts multiple payment methods including credit cards, debit cards, digital wallets, net banking, and other payment gateways as specified on our website. Payment must be received in full before order processing and dispatch.<\/p>\n\n\n\n
By providing payment information, you authorize Grabika and our payment processing partners to charge the specified amount to your chosen payment method. You represent and warrant that you are authorized to make such payment and that all payment information provided is accurate and current.<\/p>\n\n\n\n
All payment transactions are processed through secure, encrypted payment gateways compliant with industry security standards and RBI guidelines. We do not store complete credit card information on our servers. Your financial information is handled with the highest level of security and confidentiality in compliance with the Information Technology Act, 2000.<\/p>\n\n\n\n
The billing address provided during checkout must match the address associated with your payment method. Any discrepancies may result in order cancellation or delayed processing.<\/p>\n\n\n\n
Grabika ships products exclusively across India through our trusted logistics partners. Shipping timelines are provided at the time of order confirmation and are estimates only. Actual delivery timelines may vary due to factors beyond our control, including weather, transportation delays, or regional restrictions.<\/p>\n\n\n\n
Shipping charges are calculated based on delivery location within India, product weight, and shipping method selected at checkout. Free shipping may be applicable on orders exceeding specified amounts, as communicated on our website.<\/p>\n\n\n\n
Risk of loss and title to the products pass to you upon delivery to the address specified in your order, or when the products are received by the carrier, whichever is earlier.<\/p>\n\n\n\n
While we strive to meet estimated delivery dates, unforeseen circumstances may cause delays. Grabika is not liable for any delays in delivery or non-delivery caused by factors beyond our reasonable control, including but not limited to natural disasters, strikes, transportation strikes, or carrier issues.<\/p>\n\n\n\n
Customers must verify product condition and quantity immediately upon delivery. Any discrepancies or damage must be reported to our customer service team within 24 hours of delivery with photographic evidence for claim processing.<\/p>\n\n\n\n
Products may be returned within 30 days<\/strong> of delivery date, subject to the following conditions:<\/p>\n\n\n\n \u00b7 Products must be in original, unused condition with all original packaging, tags, and documentation intact<\/p>\n\n\n\n \u00b7 Products must not show signs of wear, installation, or modification<\/p>\n\n\n\n \u00b7 Original proof of purchase (order confirmation or invoice) must be provided<\/p>\n\n\n\n \u00b7 Products returned due to customer error or change of mind are subject to a 15% restocking fee<\/p>\n\n\n\n \u00b7 Returns are subject to verification of product condition upon receipt<\/p>\n\n\n\n Upon receipt of returned products, Grabika will inspect the items to verify compliance with return conditions. This inspection process typically takes 5-7 business days.<\/p>\n\n\n\n Approved refunds will be processed within 7-10 business days<\/strong> from the date of inspection approval. Refunds will be credited to the original payment method. Please allow an additional 5-7 business days for the refund to appear in your account, depending on your financial institution. Refund timelines comply with applicable RBI guidelines.<\/p>\n\n\n\n Refunds may be reduced by:<\/p>\n\n\n\n \u00b7 Return shipping costs (unless return is due to defect or Grabika error)<\/p>\n\n\n\n \u00b7 Restocking fees (15% for non-defect returns)<\/p>\n\n\n\n \u00b7 Any applicable discount or promotional offers<\/p>\n\n\n\n \u00b7 Damage caused by customer misuse<\/p>\n\n\n\n \u00b7 GST amount as per applicable tax regulations<\/p>\n\n\n\n Products may be exchanged for alternative sizes, colors, or models within the 30-day return window, subject to availability. Exchange shipping costs are borne by Grabika if the exchange is due to our error or product defect.<\/p>\n\n\n\n Grabika warrants to the original purchaser that all products are free from defects in materials and workmanship under normal use conditions:<\/p>\n\n\n\n \u00b7 Premium Car Armrests:<\/strong> 6-month limited warranty from date of purchase<\/p>\n\n\n\n \u00b7 Premium Car Sun Shades:<\/strong> 6-month limited warranty from date of purchase<\/p>\n\n\n\n This warranty is provided in addition to rights under the Consumer Protection Act, 2019.<\/p>\n\n\n\n This warranty covers manufacturing defects including but not limited to:<\/p>\n\n\n\n \u00b7 Material defects (tears, cracks, breaks due to manufacturing flaw)<\/p>\n\n\n\n \u00b7 Seam failures and stitching defects<\/p>\n\n\n\n \u00b7 Faulty mechanisms or fasteners<\/p>\n\n\n\n \u00b7 Color fading due to manufacturing defect<\/p>\n\n\n\n This warranty does NOT cover:<\/p>\n\n\n\n \u00b7 Normal wear and tear from regular use<\/p>\n\n\n\n \u00b7 Damage from improper installation or use<\/p>\n\n\n\n \u00b7 Damage from accidents, misuse, or negligence<\/p>\n\n\n\n \u00b7 Environmental damage \u00b7 Damage from incompatible vehicle specifications<\/p>\n\n\n\n \u00b7 Damage from non-compliance with care instructions<\/p>\n\n\n\n To file a warranty claim:<\/p>\n\n\n\n 1. Contact customer service with order number, proof of purchase, and detailed description of the defect<\/p>\n\n\n\n 2. Provide clear photographs of the defective product and the defect<\/p>\n\n\n\n 3. Obtain return authorization from Grabika<\/p>\n\n\n\n 4. Ship the product to the address provided (Grabika will cover return shipping for valid warranty claims)<\/p>\n\n\n\n 5. Include copy of original invoice and warranty claim documentation<\/p>\n\n\n\n Upon verification of a valid warranty claim, Grabika may, at its sole discretion:<\/p>\n\n\n\n \u00b7 Repair the defective product<\/p>\n\n\n\n \u00b7 Replace the product with an identical or equivalent product<\/p>\n\n\n\n \u00b7 Issue a refund of the product purchase price<\/p>\n\n\n\n This Limited Warranty is in lieu of all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose, subject to consumer rights under applicable law.<\/p>\n\n\n\n TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRABIKA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, EXCEPT AS PROVIDED UNDER THE CONSUMER PROTECTION ACT, 2019.<\/p>\n\n\n\n EXCEPT WHERE PROHIBITED BY THE CONSUMER PROTECTION ACT, 2019 AND OTHER APPLICABLE INDIAN LAWS, IN NO EVENT SHALL GRABIKA BE LIABLE FOR:<\/p>\n\n\n\n \u00b7 Any indirect, incidental, special, consequential, or punitive damages<\/p>\n\n\n\n \u00b7 Loss of profits, revenue, data, or goodwill<\/p>\n\n\n\n \u00b7 Cost of substitute products or services<\/p>\n\n\n\n \u00b7 Damage to vehicle or personal property<\/p>\n\n\n\n \u00b7 Business interruption<\/p>\n\n\n\n \u00b7 Any damages arising from product installation, use, or misuse<\/p>\n\n\n\n Even if Grabika has been advised of the possibility of such damages, our total liability shall not exceed the amount paid for the specific product that caused the claim.<\/p>\n\n\n\n This limitation of liability applies to the fullest extent permitted under Indian law, including the Consumer Protection Act, 2019, the Indian Contract Act, 1872, and related legislation. Customers retain all statutory rights and protections available under applicable law, and nothing in these Terms shall be construed to limit consumer rights under law.<\/p>\n\n\n\n All content on the Grabika website, including but not limited to text, graphics, images, logos, videos, and product designs, are the exclusive property of Grabika or its content providers and are protected by copyright, trademark, and other intellectual property laws of India.<\/p>\n\n\n\n We grant you a non-exclusive, non-transferable, revocable license to view and access the website content solely for the purpose of browsing and purchasing products. You may not copy, reproduce, modify, distribute, or transmit any content without prior written permission from Grabika.<\/p>\n\n\n\n You agree not to:<\/p>\n\n\n\n \u00b7 Infringe upon any intellectual property rights<\/p>\n\n\n\n \u00b7 Use content for commercial purposes without authorization<\/p>\n\n\n\n \u00b7 Reverse engineer or decompile any technology on our website<\/p>\n\n\n\n \u00b7 Create derivative works from our content<\/p>\n\n\n\n \u00b7 Use our brand names or trademarks without permission<\/p>\n\n\n\n You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:<\/p>\n\n\n\n \u00b7 Harassing or causing distress or inconvenience to any person<\/p>\n\n\n\n \u00b7 Transmitting obscene or offensive content<\/p>\n\n\n\n \u00b7 Disrupting the normal flow of dialogue within our website<\/p>\n\n\n\n \u00b7 Attempting to gain unauthorized access to our systems<\/p>\n\n\n\n \u00b7 Uploading viruses or malicious code<\/p>\n\n\n\n \u00b7 Spamming or flooding the website<\/p>\n\n\n\n \u00b7 Engaging in any illegal activities under Indian law<\/p>\n\n\n\n \u00b7 Making fraudulent orders or misrepresenting your identity<\/p>\n\n\n\n Grabika reserves the right to suspend or terminate your access to the website immediately upon discovery of any violation of these Terms, without liability or obligation to you.<\/p>\n\n\n\n Grabika products are designed for installation by qualified professionals. While our products are engineered for various vehicle models, proper installation is critical for performance and safety.<\/p>\n\n\n\n Grabika does not provide installation services and is not responsible for:<\/p>\n\n\n\n \u00b7 Improper installation of products<\/p>\n\n\n\n \u00b7 Damage caused during installation<\/p>\n\n\n\n \u00b7 Vehicle damage resulting from installation<\/p>\n\n\n\n \u00b7 Incompatibility issues with specific vehicle modifications or customizations<\/p>\n\n\n\n \u00b7 Professional installation labor costs<\/p>\n\n\n\n \u00b7 Any consequences arising from non-professional installation<\/p>\n\n\n\n Customers are responsible for ensuring their vehicles are suitable for product installation and for obtaining professional installation services from qualified technicians.<\/p>\n\n\n\n While we provide detailed compatibility information, we cannot guarantee compatibility with all vehicle variations, customizations, or aftermarket modifications. Customers are responsible for verifying compatibility before purchase. We recommend consulting with a vehicle specialist if you have doubts about compatibility.<\/p>\n\n\n\n Our products are designed to enhance comfort and functionality. They are not safety-critical devices. Users must continue to follow all traffic laws, safety regulations, and vehicle manufacturer guidelines. Grabika is not liable for any accidents, injuries, or damages resulting from product use or installation.<\/p>\n\n\n\n Your privacy is important to us. Information collected during your use of our website and purchase process is governed by our separate Privacy Policy. Please refer to our Privacy Policy for detailed information about how we collect, use, protect, and share your personal information in compliance with the Information Technology Act, 2000 and related regulations.<\/p>\n\n\n\n Grabika implements industry-standard security measures to protect your personal and financial information. However, no data transmission over the internet or electronic storage is completely secure. You assume all risks related to the security of information you provide.<\/p>\n\n\n\n Our website may contain links to third-party websites and services. Grabika is not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing any personal information.<\/p>\n\n\n\n By providing contact information during registration or purchase, you consent to receiving communications from Grabika via email, SMS, phone, or other electronic means regarding:<\/p>\n\n\n\n \u00b7 Order confirmations and status updates<\/p>\n\n\n\n \u00b7 Promotional offers and new product announcements<\/p>\n\n\n\n \u00b7 Customer service inquiries and support<\/p>\n\n\n\n \u00b7 Transactional information<\/p>\n\n\n\n \u00b7 Legal and regulatory notices<\/p>\n\n\n\n You may opt out of promotional communications by clicking the unsubscribe link in our emails or contacting our customer service team. Transactional communications cannot be opted out of as they are necessary for order fulfillment and legal compliance.<\/p>\n\n\n\n Grabika’s customer service team is available to assist with inquiries, concerns, or complaints. Please contact us through the channels provided on our website for prompt assistance.<\/p>\n\n\n\n These Terms and Conditions are governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, the Information Technology Act, 2000, and the Indian Contract Act, 1872, without regard to conflict of law principles.<\/p>\n\n\n\n Both you and Grabika agree to submit to the exclusive jurisdiction of the courts located in India as applicable under Indian law. For consumer complaints, the District Consumer Protection Authority having jurisdiction over the place where the transaction concluded or the defect was discovered shall have authority to hear the matter.<\/p>\n\n\n\n Before initiating legal proceedings:<\/p>\n\n\n\n 1. Contact our customer service team with written details of the dispute<\/p>\n\n\n\n 2. Attempt to resolve the matter through good-faith negotiation within 30 days<\/p>\n\n\n\n 3. If unresolved, either party may pursue legal remedies available under applicable Indian law, including filing a consumer complaint with the District Consumer Protection Authority<\/p>\n\n\n\n Customers purchasing goods for personal or household use retain all protections provided under the Consumer Protection Act, 2019, including the right to:<\/p>\n\n\n\n \u00b7 File consumer complaints with District Consumer Protection Authorities<\/p>\n\n\n\n \u00b7 Seek remedies including compensation for defects or deficiencies<\/p>\n\n\n\n \u00b7 Claim damages for unfair trade practices<\/p>\n\n\n\n \u00b7 Access dispute resolution through consumer forums at District, State, and National levels<\/p>\n\n\n\n These statutory rights cannot be waived and supersede any contrary provision in these Terms.<\/p>\n\n\n\n Grabika is registered under the Goods and Services Tax (GST) regime in India. All prices displayed are inclusive of applicable GST unless otherwise specified. GST invoices compliant with GST regulations are provided with every order.<\/p>\n\n\n\n Our products comply with applicable Indian standards and regulations for automotive accessories. We maintain necessary licenses and registrations as required by law under the Ministry of Road Transport and Highways and other relevant authorities.<\/p>\n\n\n\n All premium car armrests and sun shades comply with:<\/p>\n\n\n\n \u00b7 Bureau of Indian Standards (BIS) requirements where applicable<\/p>\n\n\n\n \u00b7 National Highway Traffic Safety Administration standards adapted for Indian vehicles<\/p>\n\n\n\n \u00b7 All applicable Indian motor vehicle regulations<\/p>\n\n\n\n Customers purchasing our products are responsible for verifying compliance with local, state, and national regulations regarding automotive accessories in their respective jurisdictions. Some regions may have restrictions on certain modifications or products under state or local laws.<\/p>\n\n\n\n Grabika shall not be liable for any failure or delay in performance under these Terms caused by circumstances beyond our reasonable control, including but not limited to:<\/p>\n\n\n\n \u00b7 Natural disasters (earthquakes, floods, hurricanes, cyclones)<\/p>\n\n\n\n \u00b7 Acts of terrorism or war<\/p>\n\n\n\n \u00b7 Strikes, lockouts, or labor disputes<\/p>\n\n\n\n \u00b7 Government actions, orders, or regulations<\/p>\n\n\n\n \u00b7 Pandemics or health emergencies<\/p>\n\n\n\n \u00b7 Transportation disruptions<\/p>\n\n\n\n \u00b7 Power outages or utility failures<\/p>\n\n\n\n \u00b7 Internet or telecommunications failures<\/p>\n\n\n\n \u00b7 Regional or national lockdowns<\/p>\n\n\n\n During such events, obligations to customers will be suspended as necessary. Customers will be notified promptly of any impact on their orders.<\/p>\n\n\n\n Grabika reserves the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to the website. Continued use of our website or services following any modifications indicates your acceptance of the updated Terms.<\/p>\n\n\n\n For significant changes, we will provide prominent notice on our website or via email notification to registered users. It is your responsibility to review these Terms periodically for changes.<\/p>\n\n\n\n If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.<\/p>\n\n\n\n These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Grabika regarding your use of our website and purchase of products. These Terms supersede all prior agreements, negotiations, and understandings, whether written or oral.<\/p>\n","protected":false},"excerpt":{"rendered":" 1. Agreement Acceptance Welcome to Grabika (“Company,” “we,” “us,” “our”). These Terms and Conditions (hereafter referred to as “Terms”) outline…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1767269750:1"],"_edit_last":["1"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"]},"_links":{"self":[{"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":5147,"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/5147"}],"wp:attachment":[{"href":"https:\/\/grabika.in\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}6.2 Return Inspection<\/h3>\n\n\n\n
6.3 Refund Processing<\/h3>\n\n\n\n
6.4 Refund Deductions<\/h3>\n\n\n\n
6.5 Exchanges<\/h3>\n\n\n\n
7. Product Warranty<\/h2>\n\n\n\n
7.1 Limited Warranty<\/h3>\n\n\n\n
7.2 Warranty Coverage<\/h3>\n\n\n\n
7.3 Warranty Exclusions<\/h3>\n\n\n\n
\u00b7 Damage from attempted repairs or modifications<\/p>\n\n\n\n7.4 Warranty Claims<\/h3>\n\n\n\n
7.5 Warranty Remedy<\/h3>\n\n\n\n
8. Limitation of Liability<\/h2>\n\n\n\n
8.1 Disclaimer<\/h3>\n\n\n\n
8.2 Limitation of Damages<\/h3>\n\n\n\n
8.3 Legal Compliance<\/h3>\n\n\n\n
9. Intellectual Property Rights<\/h2>\n\n\n\n
9.1 Ownership<\/h3>\n\n\n\n
9.2 Limited License<\/h3>\n\n\n\n
9.3 Prohibited Uses<\/h3>\n\n\n\n
10. User Conduct and Prohibited Activities<\/h2>\n\n\n\n
10.1 Acceptable Use<\/h3>\n\n\n\n
10.2 Violation Consequences<\/h3>\n\n\n\n
11. Product Liability and Installation<\/h2>\n\n\n\n
11.1 Installation Responsibility<\/h3>\n\n\n\n
11.2 Installation Disclaimer<\/h3>\n\n\n\n
11.3 Vehicle Compatibility<\/h3>\n\n\n\n
11.4 Safety Disclaimer<\/h3>\n\n\n\n
12. Privacy and Data Protection<\/h2>\n\n\n\n
12.1 Privacy Policy<\/h3>\n\n\n\n
12.2 Data Security<\/h3>\n\n\n\n
12.3 Third-Party Services<\/h3>\n\n\n\n
13. Customer Communication<\/h2>\n\n\n\n
13.1 Communication Channels<\/h3>\n\n\n\n
13.2 Marketing Communications<\/h3>\n\n\n\n
13.3 Customer Service<\/h3>\n\n\n\n
14. Dispute Resolution and Governing Law<\/h2>\n\n\n\n
14.1 Governing Law<\/h3>\n\n\n\n
14.2 Jurisdiction<\/h3>\n\n\n\n
14.3 Dispute Resolution Process<\/h3>\n\n\n\n
14.4 Consumer Protection Act Compliance<\/h3>\n\n\n\n
15. Taxation and Regulatory Compliance<\/h2>\n\n\n\n
15.1 GST Compliance<\/h3>\n\n\n\n
15.2 Regulatory Compliance<\/h3>\n\n\n\n
15.3 Product Standards<\/h3>\n\n\n\n
15.4 Legal Restrictions<\/h3>\n\n\n\n
16. Force Majeure<\/h2>\n\n\n\n
16.1 Unforeseen Events<\/h3>\n\n\n\n
17. Modification of Terms<\/h2>\n\n\n\n
17.1 Right to Modify<\/h3>\n\n\n\n
17.2 Notification<\/h3>\n\n\n\n
18. Severability and Entire Agreement<\/h2>\n\n\n\n
18.1 Severability<\/h3>\n\n\n\n
18.2 Entire Agreement<\/h3>\n\n\n\n